Support & Help Center
Get the help you need to succeed with Deep Ubuntu Labs. From documentation to community support, we're here to ensure your success.
How Can We Help?
Choose the support channel that best fits your needs
Frequently Asked Questions
Find quick answers to common questions
Getting Started
How do I get started with Deep Ubuntu Labs?
Start by exploring our documentation and tutorials. We recommend beginning with our getting started guide and then moving to specific API documentation based on your needs.
What are the system requirements?
Our platform is designed to work across various environments. For optimal performance, we recommend modern browsers and stable internet connectivity.
API & Integration
How do I authenticate with your APIs?
We use OAuth 2.0 for secure authentication. You'll need to register your application and obtain API keys from our developer portal.
What rate limits apply to the APIs?
Rate limits vary by plan and endpoint. Check our API documentation for specific limits and best practices for handling them.
Billing & Plans
What payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers for enterprise customers. All payments are processed securely.
Can I change my plan at any time?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing adjustments.
Troubleshooting Guides
Detailed guides to solve common technical issues
API Integration Issues
Common problems and solutions for API integration
- •Authentication errors
- •Rate limiting
- •Data format issues
- •Network connectivity
Performance Optimization
Tips and best practices for optimal performance
- •Caching strategies
- •Request optimization
- •Error handling
- •Monitoring setup
Still Need Help?
Can't find what you're looking for? Our support team is here to help.